ResBook is committed to protecting the privacy of individuals who visit the Company’s Web sites (“Visitors”), and individuals who register to use the Services as defined below (“Customers”). This Privacy Statement describes our privacy practices in relation to the use of the Company’s Web sites and the related applications and services offered by ResBook.
Web sites covered
This Privacy Statement covers the information practices of Web Sites that link to this Privacy Statement, including ResBook.com
ResBook websites may include links to other Web Sites. The information practices or the content of such other Web Sites is governed by the privacy statements of such other Web sites. The Company encourages you to review the privacy statements of other web sites to understand their practices.
Information collected
When expressing an interest in obtaining information about the Services or registering to use the Services, ResBook requires you to provide the Company with personal contact information, such as name, company name, phone number and email address (“Required Contact Information”).
As you navigate the Company’s web sites, ResBook may also collect information through the use of commonly-used information gathering tools, such as cookies and web beacons. This includes standard information from your web browser (such as browser type and language), your internet protocol (“IP”) address, and the actions you take on the Company’s web sites (such as web pages viewed and links clicked).
Use of information collected
The Company uses Data About ResBook customers to perform the services requested. For example, if you complete the ‘Contact Us’ web form, the Company will use the information provided to contact you about your interest in the Services.
The Company may also use Data About ResBook Customers for marketing purposes. ResBook may use Web Site Navigational Information to operate and improve the Company’s web sites. The Company may also use Web Site Navigational Information alone or in combination with Data about ResBook customers to provide personalised information about the Company.
Website Navigational Information
ResBook uses commonly used information-gathering tools, such as cookies and Web beacons, to collect information as you navigate the Company’s Web sites. This section describes the types of navigation information used on the Company’s web sites and how the information may be used.
Cookies
ResBook uses cookies to make interactions with the Company’s Web sites easy and meaningful. When you visit one of the Company’s Web sites, our servers send a cookie to your computer. Standing alone, cookies do not personally identify you; they merely recognize your Web browser. Unless you choose to identify yourself to, either by responding to a promotional offer, opening an account, or filling out a Web form (such as a “Contact Me”), you remain anonymous to the Company.
ResBook uses cookies that are session-based and persistent-based. Session cookies exist only during one session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you close your browser or turn off your computer. Please note that if you disable your Web browser’s ability to accept cookies, you will be able to navigate the Company’s Web sites, but you will not be able to successfully use the Services.
Communication preferences
ResBook offers visitors and customers who provide contact information a means to choose how the Company uses the information provided. You may manage your receipt of marketing and non-transactional communications by clicking on the ‘unsubscribe’ link located on the bottom of the Company’s marketing emails.
Google Analytics
ResBook uses Google Analytics to collect traffic data for continually improving our website. Google Analytics traffic data is stored on Google servers (whether in the US or elsewhere) and Google is subject to US law.
Google Analytics does not associate your IP address with any other data held by Google or store any other information about your visit that may be used to identify you personally from records on Google servers. For more information about what data is collected, see the Google Analytics privacy policy.
Data Deletion Requests
You have the right to request the deletion of your personal data that we hold. To make a data deletion request, please follow these steps:
- Submit a Request: Contact us via email, phone or online form with the subject line “Data Deletion Request”. Please include your full name, contact information, and a detailed description of the data you wish to be deleted.
- Verification: We will verify your identity to ensure the security of your data. This may involve answering security questions or providing identification documents.
- Processing Your Request: Once your identity is verified, we will process your request within 30 days. We will delete your data from our active systems and notify you once the process is complete.
- Exceptions: Please note that certain data may not be deleted if it is required for legal, security, or operational reasons. We will inform you if any such exceptions apply to your request.