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Reputation Management

Collect guest feedback and 5-star reviews, automate FAQ's on your website, communicate with customers - all in one place!

It's time to lift your customer experience game!

ResBook and Yonder Reputation Management

By connecting the ResBook booking system with Yonder, you can grow your reviews, improve your reputation and service potential customers 24/7 with an AI Chatbot.

benefits of combining ResBook and Yonder

 

How it works

  • Boost Your Online Presence Through Reviews: Turn positive feedback from your surveys into glowing online reviews. Ask those customers who rated you 5-star to post on their preferred online review site, and make it even easier by giving them a copy button to reduce the effort to share.
  • Get More Feedback & Find Ways To Improve: We make it easy for you to reach out to your customers and ask for reviews. Get up to 35% of your customers giving feedback and measure your NPS by asking customers directly out of Yonder!
  • Seamless Integration With ResBook: Trigger customer surveys directly from ResBook. Automatically connect customer data to responses, and gain transparency on customer feedback to cater your response.
  • Manage All Your Feedback In One Place: Save time by connecting Google My Business (Facebook and Booking.com coming soon) and pulling all your customer feedback data into one home. Learn what it takes to get 5-star reviews, recognise high-performing staff, make data-driven business decisions, and find your most popular rooms based on ratings.
  • Quick & Painless To Setup: With your Yonder setup taking less than 10 minutes, you can spend your time on what really matters - customers and bookings!
  • Convert Website Visitors Into Sales With Our AI Chatbot: Save time and money by responding to customers immediately, 24 hours a day. Support your online bookings and gain valuable customer insights by providing customers with another avenue to book.

Contact us to find out more about Yonder

Get In Touch
 

The ResBook PMS Bundle All-In-One Solution!

Managing all of your bookings, channel management and online booking engine within one system with ResBook brings you time efficiencies and cost savings!

Property Management System
Property Management System

Manage and view your bookings all in one place.​

Spend your time on what really matters - your guests! ResBook will take care of the rest. Manage check-ins, check-outs and upcoming reservations all from a single calendar.​ Bundle the PMS with ResChannel and our website Booking Engine for the best results!

  • Save time by simplifying your daily tasks​
  • Cloud-based software - work anywhere, anytime​
  • Direct direct bookings through your website
  • Connect with OTA's for global exposure
  • Focus on how to grow your business​

Learn More

Booking Engine
Booking Engine

Harness the power of your website, drive direct bookings.​

A simple, mobile-friendly booking engine lets you sell your rooms directly from your website totally commission free. Take advantage of ResBook’s PMS FREE Booking Engine inclusion with all ResBook PMS Bundle plans.​

  • Simple, appealing and customisable to your website​
  • Increase commission-free direct bookings​
  • Get bookings 24-7​

Learn More

Channel Management
Channel Management

Get Global Exposure 24-7.​

Integrate with Online Travel Agent’s (OTA’s) easily. We offer our own ResChannel service and partner with the 'Best of Class' business solutions so you can "build" the system you need. ​

  • Instant reservation & availability updates​
  • Instant notifications and syncing with your calendar​
  • No more double-bookings!​

Learn More

Our website had seriously passed its use-by date and needed a significant overhaul. We are impressed with the work the team have done rebuilding our website and are incredibly pleased to see our website back, helping our guests do better business with us. They know their stuff!

John Sandford, Pakiri Beach Holiday Park

ResBook provided our business with a wonderful boost, allowing us to combine a new website and booking platform to increase sales. We are confident our guest numbers will now increase with travel agents enjoying using our new platform! The team are so friendly and easy to communicate with, and...

Charlotte & Steve, Greenhill Lodge

We turned to ResBook because the team offered both a well-proven reservation system, and an opportunity to use their skills to develop and implement an initial social media marketing plan for our small luxury lodge. Given we literally started from scratch as a brand new boutique luxury lodge...

Rob & Susie, Ranginui Retreat

The assistance provided to Earthlore Tours and Activities has been immensely valuable, enabling us to not only build an exceptional website, with effective SEO, a built-in booking system, a website CMS which is easy to use and looks professional. They have helped grow our business ten-fold!

Gordon Thompson, Earthlore Tours & Activities

I loved working with the team, their CMS is really easy to use and they are so knowledgeable. I now have two websites developed by them and have enjoyed working with them and getting the most out of my businesses. Thanks team for being so supportive and look forward to working on new ideas...

Belinda Hargreaves, The Backpacker Group

ResBook has been brilliant to deal with. From setting up our booking system and also creating our website, they have made it really easy for me, and I'm not tech savvy at all. Priyanka and Estelle especially have been an amazing help.

Amber Tyrrell, Valley Views Glamping

Admin and back office duties have been made into effortless tasks thanks to ResBook...it is easy to work with, fully functional for all parties, and most of all, fun.

Graeme Male, Marchburn Country Lodge

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