ResBook Acquired by ResPax
ResBook, New Zealand’s first online accommodation booking engine, plus a suite of other tourism software products, has been acquired by Australian tour management software company ResPax.
ResBook, New Zealand's first online booking engine for accommodation providers, has been acquired by ResPax, a leading Australian-based tour management software company. Effective from 1 November 2024, this milestone marks a significant chapter in ResBook's history, as it aligns with ResPax to bring a new wave of innovation and resources to the industry.
ResPax’s acquisition includes ResBook’s Property Management System (PMS), Tourism-Themed Website solutions, its dynamic Booking Engine and membership platform Audience.
A Landmark Opportunity for Tourism Technology
Established in 2003, ResBook has grown into New Zealand’s premier accommodation property management system (PMS). In recent years, additional tourism digital products have been added to the suite of products including budget friendly tourism websites, a booking engine and membership platform.
ResPax, a leader in tourism tech for the experiences sector, has been delivering their tour reservation system since 1999, serving a wide range of tour, activity, and charter-based tourism operators.
This acquisition by ResPax introduces incredible potential to enhance ResBook’s suite of platforms. ResBook will now have increased resources to accelerate its development, bringing exciting opportunities for clients across Australia, New Zealand, the South Pacific, and across the entire Asia Pacific region.
Innovation at the Intersection of Tours & Accommodation
This marks a first in the Asia Pacific tourism industry – where a single software development company provides tour and accommodation reservation systems. This synergy promises exciting developments ahead, particularly for tourism providers who offer both accommodation and activity options within a single business. For example, a resort with accommodation that also offers optional activities can now have one reservation provider, making a simpler experience for staff and guests.
For ResBook & ResPax Customers, It's Business as Usual – But Better
The acquisition marks the culmination of a collaborative three-year partnership between the companies resulting in a single business supporting both client bases and needs.
For ResBook’s valued clients, there will be no disruption to service. The current award-winning Auckland-based "Kiwi Team" remains fully intact and committed to delivering the same high level of customer support, while being backed by the wider ResPax team.
“We are thrilled about this next step in ResBook’s journey.” said Gina Paladini, ResBook Founder and Tomahawk Marketing Director “The combination of ResBook’s accommodation and tourism website software with ResPax’s tour management expertise opens up unparalleled opportunities for tourism operators, agents and the whole industry.”
ResBook owners John Hayson and Gina Paladini expressed their enthusiasm for the acquisition, “We are excited to see ResBook and our entire SaaS product suite grow under ResPax’s leadership and to witness the transformation this will bring to the industry.”
CEO of ResPax, Tony Bridgewater adds,
“After years of working together, we’re thrilled to unite these two powerful platforms under one roof. With ResPax and ResBook, operators can now leverage the expertise of two industry leaders, seamlessly serving both the Tours & Activities and Accommodation markets. We are grateful to both John and Gina to be inheriting such a superb team and product.”
Our website had seriously passed its use-by date and needed a significant overhaul. We are impressed with the work the team have done rebuilding our website and are incredibly pleased to see our website back, helping our guests do better business with us. They know their stuff!
John Sandford, Pakiri Beach Holiday Park
ResBook provided our business with a wonderful boost, allowing us to combine a new website and booking platform to increase sales. We are confident our guest numbers will now increase with travel agents enjoying using our new platform! The team are so friendly and easy to communicate with, and...
Charlotte & Steve, Greenhill Lodge
The assistance provided to Earthlore Tours and Activities has been immensely valuable, enabling us to not only build an exceptional website, with effective SEO, a built-in booking system, a website CMS which is easy to use and looks professional. They have helped grow our business ten-fold!
Gordon Thompson, Earthlore Tours & Activities
I loved working with the team, their CMS is really easy to use and they are so knowledgeable. I now have two websites developed by them and have enjoyed working with them and getting the most out of my businesses. Thanks team for being so supportive and look forward to working on new ideas...
Belinda Hargreaves, The Backpacker Group
ResBook has been brilliant to deal with. From setting up our booking system and also creating our website, they have made it really easy for me, and I'm not tech savvy at all. Priyanka and Estelle especially have been an amazing help.
Amber Tyrrell, Valley Views Glamping
Admin and back office duties have been made into effortless tasks thanks to ResBook...it is easy to work with, fully functional for all parties, and most of all, fun.
Graeme Male, Marchburn Country Lodge
ResBook has enabled us to streamline different booking channel managers and made it much easier for us to take direct bookings.
Trish Delamore, Lavender Hill