Customer Spotlight: St Leonards Vineyard Cottages
Jonathan and Natashya found their dream lifestyle in Blenheim in the wonderfully relaxed atmosphere of St Leonards Vineyard! We enjoy our partnership with them which includes not only ResBook and the Booking Engine, but also their website and gift voucher module.
What do you see as the biggest challenge for next season?
Jonathan & Natashya: Our biggest challenge going into the next season will be ensuring we maintain a good work/life balance. This includes staff wellbeing and family time!
What is one piece of advice you would give someone who is looking to start an accommodation business?
Jonathan & Natashya: Make your guests' experience your priority. Be innovative and brave, think of new ways of doing things. Make friends in the industry, they will support you and be able to give you advice on your journey. And most importantly have fun!
ResBook: What is one of your favourite functions/features of ResBook and why?
Jonathan & Natashya: We love that Resbook has a function to store the different agent details that we work with. This makes it easy for invoicing as well as keeping their information up to date.
ResBook: What is one of your favourite guest stories?
Jonathan & Natashya: We are very lucky to have wonderful guests from all around the world visit us. It is hard to pick a favourite guest experience! We have many returning guests, some of which spent their honeymoon at St Leonards and now return annually to celebrate! Our favourite feedback that we receive from guests is that we have been one of their favourite stays whilst on their New Zealand getaway, as well as exceeding their expectations with the cottages, grounds and friendly service our team provides.
Our website had seriously passed its use-by date and needed a significant overhaul. We are impressed with the work the team have done rebuilding our website and are incredibly pleased to see our website back, helping our guests do better business with us. They know their stuff!
John Sandford, Pakiri Beach Holiday Park
ResBook provided our business with a wonderful boost, allowing us to combine a new website and booking platform to increase sales. We are confident our guest numbers will now increase with travel agents enjoying using our new platform! The team are so friendly and easy to communicate with, and...
Charlotte & Steve, Greenhill Lodge
The assistance provided to Earthlore Tours and Activities has been immensely valuable, enabling us to not only build an exceptional website, with effective SEO, a built-in booking system, a website CMS which is easy to use and looks professional. They have helped grow our business ten-fold!
Gordon Thompson, Earthlore Tours & Activities
I loved working with the team, their CMS is really easy to use and they are so knowledgeable. I now have two websites developed by them and have enjoyed working with them and getting the most out of my businesses. Thanks team for being so supportive and look forward to working on new ideas...
Belinda Hargreaves, The Backpacker Group
ResBook has been brilliant to deal with. From setting up our booking system and also creating our website, they have made it really easy for me, and I'm not tech savvy at all. Priyanka and Estelle especially have been an amazing help.
Amber Tyrrell, Valley Views Glamping
Admin and back office duties have been made into effortless tasks thanks to ResBook...it is easy to work with, fully functional for all parties, and most of all, fun.
Graeme Male, Marchburn Country Lodge
ResBook has enabled us to streamline different booking channel managers and made it much easier for us to take direct bookings.
Trish Delamore, Lavender Hill